This site is intended for Healthcare Professionals only

clock_s.jpg

Tick tock: making time for care

This module looks at managing workload in a pharmacy to give the best quality and most efficient care.

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Appreciate the difference between time and quality when taking a patient-centred approach
  • Have explored ways to release time and enhance quality
  • Understand the relationship between ‘moments of truth’ and patient perception.
Change privacy settings